You get an exciting new recruitment process. You search the base, you sourcet, you send hundreds of messages. Then he appears – the ideal candidate. Even after the first phone call, you know that this is “the one.” He goes through the steps of the process like a storm, and you can see with your eyes how he powers your client’s team. The vision of a completed trial is getting more and more tempting when suddenly that phrase falls – “I can’t accept the offer.” You have two choices: start screaming into a pillow, or approach the problem professionally. Just how do you keep your emotions in check when you are overwhelmed by a sense of failure?